The 2-Minute Rule for Telus technical support
The 2-Minute Rule for Telus technical support
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I have experienced issues with The Tech Support for the house Web likewise so tough we expended more than an hour or so managing a problem. I’ve been obtaining for months and months.
• I was bounced involving many brokers, my phone calls have been disconnected, and I gained inconsistent data with regards to my contract and savings.
@Oleginza Wrote: I known as Telus CS at eight.55AM Mountain time they usually hanged up on me, declaring that I really need to simply call for the duration of "typical Place of work hrs". Is that this for actual?
00 much more a month. Regardless that my contract states promo price is for 2 years my Monthly bill claims it is actually a person 12 months. Just after spending an afternoon today endeavoring to get enable, once the third man or woman I spoke they stated they may look into it and get in touch with me again. I didn't get a contact back with solutions. This is totally unacceptable. I regret signing up with Telus and may tell everyone I understand to hardly ever register with them. From curiosity I identified as Shaw and straight away experienced the call answered and the person I spoke with was obvious and articulate. Emotion trapped inside a deal and for the mercy of an enormous method which includes no assistance for its customers.
How can I notice that individual. I believe I am going into a new billing cycle and I are already functioning in circles for weeks
I'd also like to understand why this was removed? Appears to be Silly that we now need to connect with tech support to carry out a thing telus billing support that we did not will need the for Beforehand
I suppose I'm just aged, but I try to remember a time when you can call a company, speak with a human without sitting on maintain for hours, and truly get customer service. Many thanks Telus for a wonderful customer expertise.
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I haven't been so pissed off with a company. It is unachievable for getting answers from Telus. My Invoice has long been modified several moments given that signing up with them a yr in the past following a promoter came to our door and drew us in with attractive provides. She even stated Telus would buy Shaw's contract penalty to maneuver us more than. I regret each and every 2nd of shifting. It takes up most of the afternoon to talk with a person at Telus. Keep times estimate an hour only to be forwarded to someone and placed on keep for an additional hour. My agreement agreement reveals what my bill ought to be However they arbitrarily improve my Monthly bill to a hundred.
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I would love a simply call from someone who has some conclusion building electricity on how I'm able to close my accounts and become completed with Telus.
The TV sign has been dropped considering that Friday, September twenty seventh and the technician who confirmed up yesterday, September thirtieth could not deal with the condition just after transforming the Television cable box and cable. I had been informed that the net Modem should be improved much too, but he didn't have it.
The TELUS workforce acknowledges that our operate spans lots of Territories and Treaty spots and we're grateful for the traditional Information Keepers and Elders who are with us these days, all those who have absent right before us as well as youth that inspire us.
It is a huge squander of time and only results in an exceptionally frustrated customer ahead of they get to speak towards the CSR and now the CSR has to handle an by now stressed for their limit customer.